Terms of service

 

1. Overview

 


This website is operated by Hans Autotek Parts (“we”, “our”, “us”). By accessing or using hansautotekparts.com, purchasing products from us, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please stop using the website immediately.

 

 

 

2. Eligibility

 


By using this website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

 

 

 

3. Products

 


We specialise in carbon fibre automotive parts and accessories.

All products listed on our website are subject to:

 

  • Availability

  • Price updates

  • Description updates

  • Discontinuation without notice

 


Images shown are for illustration purposes. Carbon fibre weave patterns, finish, or colour tone may vary slightly between products due to the manufacturing process.

 

 

 

4. Fitment Responsibility

 


It is the customer’s responsibility to:

 

  • Ensure the part is compatible with their vehicle before purchase

  • Confirm any vehicle-specific requirements

  • Have items installed by a qualified professional

  • Understand that carbon fibre parts may require adjustments for proper alignment

 


We are not liable for issues caused by incorrect installation, modification, or misuse.

 

 

 

5. Orders & Payment

 


By placing an order on our website, you agree that:

 

  • All information provided is accurate

  • You are authorised to use the payment method provided

  • Orders may be cancelled if fraudulent or incorrect

 


All prices are in AUD unless stated otherwise.

Payments are processed securely through third-party providers; we do not store full card details.

 

 

 

6. Shipping & Delivery

 


Shipping times provided are estimates only. Delays may occur due to:

 

  • Courier issues

  • Customs processes

  • High demand periods

  • Unforeseen events outside our control

 


Risk of loss passes to you once the item is handed to the courier.

Any shipping damage must be reported within 48 hours of delivery with photographic evidence.

 

 

 

7. Returns, Refunds & Exchanges

 


Refer to our Refund & Returns Policy for full details.

Key conditions:

 

  • Change-of-mind returns may not be accepted for carbon fibre parts

  • Items must be unused and in original packaging

  • Installed, modified, or damaged items cannot be returned

  • Custom or special-order items are final sale

  • Return shipping costs are the customer’s responsibility unless the product is faulty

 

 

 

 

8. Warranty

 


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to:

 

  • A replacement or refund for a major failure

  • Repair or replacement for minor issues

  • Compensation for any reasonably foreseeable loss or damage

 


Warranty does not apply to:

 

  • Improper installation

  • Misuse or neglect

  • Cosmetic blemishes or natural carbon fibre pattern variations

  • Normal wear and tear

 

 

 

 

9. Accuracy of Information

 


We strive for accuracy but do not guarantee that:

 

  • Product descriptions are error-free

  • Pricing or availability is always correct

  • Website content is always up to date

 


We reserve the right to correct any inaccuracies at any time.

 

 

 

10. Intellectual Property

 


All content on this site — including text, images, graphics, and logos — is the property of Hans Autotek Parts and is protected under Australian copyright law.

You may not reproduce, copy, resell, or exploit any content without written permission.

 

 

 

11. Limitation of Liability

 


To the fullest extent allowed by law, we are not liable for:

 

  • Indirect, incidental, or consequential damages

  • Loss arising from improper installation or misuse of products

  • Loss due to courier delays or delivery errors

  • Website interruptions or technical issues

 


Your sole remedy for dissatisfaction with the website is to discontinue use.

 

 

 

12. Third-Party Services

 


We may use third-party providers for payment, analytics, marketing, and logistics.

By using our website, you agree to the terms and privacy practices of any third-party service we utilise.

 

 

 

13. Prohibited Uses

 


You must not:

 

  • Break any applicable laws

  • Submit false or misleading information

  • Upload viruses or malicious code

  • Attempt to interfere with website security

  • Attempt to bypass payment systems or misuse the website

 

 

 

 

14. Changes to Terms

 


We may update these Terms of Service from time to time.

Changes take effect immediately upon posting on this page.

Continuing to use the website constitutes acceptance of the updated terms.

 

 

 

15. Governing Law

 


These Terms of Service are governed by the laws of New South Wales, Australia, and disputes will be handled in NSW courts.

 

 

 

16. Contact Information

 


For enquiries about these Terms of Service, contact us at:

Hans Autotek Parts

Email: hansautotek91@gmail.com

Website: hansautotekparts.com