Privacy policy
1. Introduction
Hans Autotek (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hansautotek.com, purchase our carbon fibre automotive parts, or interact with our services.
We operate in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed by secure third-party providers; we do not store full card details)
Order & Product Information
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Items purchased (including carbon fibre parts and accessories)
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Vehicle details provided for compatibility
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Warranty or support enquiries
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Communications with our team
Technical & Device Information
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IP address
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Browser and device type
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Pages visited and actions taken
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Cookies and tracking data
3. How We Collect Information
We collect information when you:
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Browse our website
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Place an order
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Create an account
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Subscribe to emails or updates
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Contact us via forms, email, or phone
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Use our social media or interact with ads
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Provide vehicle-related information for product fitment
We also use cookies and analytics tools such as Google Analytics and Meta Pixel.
4. How We Use Your Information
We may use your information for:
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Processing and delivering orders
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Confirming fitment, compatibility, or product recommendations
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Providing customer service and support
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Responding to enquiries
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Sending updates and marketing (if subscribed)
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Improving website performance and user experience
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Fraud prevention and security
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Meeting legal obligations
5. Sharing Your Information
We do not sell your personal information.
We may share data with:
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Payment providers (Shopify Payments, PayPal, etc.)
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Shipping and courier services
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IT and web hosting providers
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Analytics and advertising platforms
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Legal or regulatory authorities when required
All third-party providers follow strict confidentiality and security requirements.
6. Cookies & Tracking Technologies
We use cookies to:
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Improve website functionality
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Remember your preferences
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Analyse website traffic
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Deliver personalised ads
You may disable cookies through your browser, but some features may not function correctly.
7. Data Security
We take reasonable steps to secure your personal information through encryption, secure servers, and modern security practices. However, no online transmission method is fully secure.
8. Your Rights (Australia)
You have the right to:
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Request access to personal information we hold
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Request corrections to inaccurate data
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Request deletion where legally permitted
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Opt out of marketing communications
To exercise your rights, contact us using the details below.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our website and services are not intended for individuals under 16. We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
For privacy enquiries, data access requests, or concerns, please contact:
Hans Autotek
Email: hansautotek91@gmail.com
Website: hansautotekparts.com